What happens if I’m not home when my parcel is delivered?

Posted by David Buckle

If you’re not at home when your items are delivered, you can collect them from your local Royal Mail sorting office asap. If your items are not collected from the sorting office within 2 weeks, they will be sent back to us as an undelivered item. If you require your items to be re-delivered, Royal Mail charges a fee for this, please contact us to arrange a re-delivery and to pay for the delivery charge.

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