Plated dish of Vegan Moussaka

How can I find a particular product? 

Firstly, great choice on shopping with us! Secondly, just click on our SHOP at the top of the website and you can find our full product range there. 

How can I cancel an order?

We hope you don’t need this one, but just in case: Simply email us on [email protected] or give us a call on 01772 282834 between the hours of 9-5pm Monday to Thursday and 9-4pm on Fridays! 

What can I cook with your products? 

We’re glad you asked! Our recipe seasonings all include a shopping list AND recipes INSIDE the packets. We’ve also cooked up a ton of recipes for you to try – take a look right here (link to recipes page) 

How can I use my discount code?

Once you get to the checkout page – there’s a discount box waiting for you – just add the code and click APPLY and that will be sorted for you! 

Are your products gluten free? 

ALL of our Recipe Seasonings and Marinade Glazes are gluten free – hurrah! 

We’re currently working on ensuring our potato seasonings are also gluten free so stay tuned on these! 

Are your products suitable for vegans/vegetarians?

We’re very proud to say our products contain ‘nothing artificial ever!’ The majority of our products are vegan/vegetarian friendly and all products clearly list all ingredients and allergens but if you have any questions, don’t hesitate to get in touch via: 

Social Media – PureetyatHome
Phone – 01772 282834

Email – [email protected] 

I’ve just ordered and can’t wait to get cooking – when will I receive it? 

We do aim to send orders on the same day if ordered before 2pm Monday to Friday, these times may vary. During busier periods the delivery time could take a little longer than normal.

If your order is placed after 3pm we aim to send it the next working day. Please note we do not post out on Saturdays, Sundays or bank holidays and in times of extreme busy periods orders can take a little longer to process than normal.

All orders are sent second class.

How do I return a product?
We’re sure you’ll love your Pureety seasonings and marinades, however, if you’re unhappy with your order, please email [email protected].

Items purchased online can be returned to us by post. You will need to pay the appropriate post charge, please make sure you obtain a receipt as proof of post and keep this until your refund is confirmed

Please note it is very important to include your name and contact details with the return. Failure to do this will result in a delay in processing your return.

How many servings does each product include? 

Our products and recipes can be enjoyed by all – each packet generally serves between 4-6 people 

Are your products allergen free?

We’re very proud to say our products contain ‘nothing artificial ever!’ All products clearly list all ingredients and allergens but if you have any questions, don’t hesitate to get in touch via: 

Social Media – PureetyatHome
Phone – 01772 282834

Email – [email protected] 

Any new flavours in the pipeline?

Now that would be telling! But we are VERY busy in our development kitchen coming up with some exciting things for you in the near future… ????

I’m having an issue when ordering through your online shop – help! 

Have a tech glitch? No fear – we’ll get things sorted for you ASAP! Simply email us on [email protected] or give us a call on 01772 282834 between the hours of 9-5pm Monday to Thursday and 9-4pm on Fridays! 

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